Based on decades of experience leasing and managing national portfolios across the country, we know there is a void in what is being provided to owners. Typically, to achieve cost expectations, property service firms end up cutting back on the very thing they were hired to do – provide quality property services to the owner and the asset. Determined to find a better solution for the client, RiverRock looked outside the real estate industry at successful customer-service based industries for new ideas in service, technology, training and pricing.