The difference between an average management company and a superior management company lies with the invesment in each resident. A superior management company will look far beyond the rent roll and the monthly dividend check to emphasize success in their residents\' lives. Creating a community where the management company is committed to encourage, educate and empower each of its residents is the foumula for success at all levels. From the investor, to the owner, to the manager, and even the maintenance worker- all will benefit from this vision.