FAQ > Online Rent Payments

How do I know my rental payments will be transferred to the correct account?

Ensuring Correct Transfer of Rental Payments

To ensure that your rental payments are transferred to the correct bank account, SimplifyEm follows a secure and reliable verification process. When you initially set up your bank account in the system, SimplifyEm.com verifies the account details by making two small deposits into your bank account. These deposits are typically just a few cents and serve as a confirmation tool to verify that the account information entered is correct.

Once these small deposits appear in your bank account, you will need to log into your SimplifyEm.com account and enter the exact amounts of the deposits. This step confirms that you have access to the bank account and that the account number and routing details provided are accurate. By correctly entering these deposit amounts, you validate the account setup and confirm that all future rental payments will be directed to the correct account.

You can verify your bank account using the deposits from Tenants tab >> Tenant Center
 

This method ensures that SimplifyEm.com has the correct account number, minimizing the risk of errors or misdirected funds. It also gives you peace of mind, knowing that the system has thoroughly verified their bank account before any transactions are processed. After the verification process, any rental payments received will be automatically deposited into your validated bank account securely and efficiently.