Tenant Portal

SimplifyEm's tenant portal increases tenant satisfaction and enhances the overall rental experience.

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Highlights

Online Rent Payments

Simplified Maintenance Tracking

Mobile-Friendly Access

Empowering Tenant Independence

Secure Online Payments

Paying rent has never been easier or more convenient.

With secure online payments, tenants can schedule recurring payments or pay on the go, anytime, from any device.

Personalized document access

Provide tenants with self-service access to important documents, notices, and payment histories.

Say goodbye to paperwork requests and offer the convenience of digital access to keep everyone organized.

Features

Instant Notifications

and Alerts

Integrated

Maintenance Tracking

Automatic Lease

Renewal Reminders

Renter's

Insurance

Maintenance Requests

Allow tenants to report issues quickly and monitor their resolution progress.

A hassle-free process fosters trust and keeps your properties in top condition.

Translucency and tenant satisfaction

This creates trust and satisfaction among tenants by making it easy to access records, payment history, and other important documents.

It makes them feel more independent while handling their information.

Pricing Plans

*	P10	P20	P30	P50	P75	P100	P100+	P2000

Number of units	Manage up to 10 units	Manage up to 20 units	Manage up to 30 units	Manage up to 50 units	Manage up to 75 units	Manage up to 100 units	Add Increments of 10 units	Manage up to 2000 units
Price per month	Starts at $40 per month	Starts at $50 per month	Starts at $60 per month	$75 per month	$95 per month	$115 per month	+$10 per extra 10 units per month	$2015 per month

P10	P20	P30	P50
Manage up to 10 units	Manage up to 20 units	Manage up to 30 units	Manage up to 50 units
$25 per month	$35 per month	$45 per month	$60 per month

P75	P100	P100+	P2000
Manage up to 75 units	Manage up to 100 units	Add increments of 10 units	Manage up to 2000 units
$75 per month	$100 per month	$8 per month	$1620 per month

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Frequently Asked Questions - FAQs

What is the SimplifyEm Tenant Portal?

The SimplifyEm Property Management Software’s Tenant Portal is an online platform where tenants can manage their tenancy with ease. It provides access to important information such as communication from landlords or property managers, the ability to make online rent payments, and features for submitting maintenance requests. The portal streamlines tenant-landlord interactions, making property management more efficient for everyone involved.

How do I access the SimplifyEm Tenant Portal?

Tenants can access the portal by visiting apps.simplifyem.com and clicking on the "Sign In" button. Simply log in with your credentials to get started.

How do I create an account on the Tenant Portal?

Tenants cannot create an account directly. Instead, the Owner or Property Manager (PM) needs to invite the tenant to set up their account. Here's how:

The Owner/PM logs into SimplifyEm and navigates to the Tenant Center page.
They click on the "Setup Tenant Portal" link.
An email invitation is sent to the tenant with a link to create their account.Tenants should follow the link in the email to complete the setup process.

Can I pay my rent online through the portal?

Yes! Tenants can pay rent conveniently online through the Tenant Portal. Payment options include:

Bank account or credit card payments
One-time payments or automatic recurring payments

Note: The availability of these options depends on whether the Owner/PM has enabled Online Payment for the tenant.

How can I view my payment history?

Tenants can view their payment history by logging into the Tenant Portal. All online rent payment records are available for easy tracking and reference.

How do I submit a maintenance request?

Submitting maintenance requests is simple and can be done directly through the portal:

Log in to your Tenant Portal account.
Navigate to the Task Center and click on "Add Task".
Enter the necessary details for your request and save it.

Once submitted, the request will appear in the Property Manager’s account for review and action.

Can I access the portal on my mobile device?

Yes, the SimplifyEm Tenant Portal is optimized for mobile devices. You can access it via your preferred browser or by using the SimplifyEm Property Management Software’s Mobile Application, available on both Android and iOS devices.

Go to our full FAQs section